KM update

THE INTERVIEW: Dave Thompson, Spin
KM Update talks to Dave Thompson, information officer at the Society for Public Information Networks, about the impact of KM in the public sector in the UK .

FROM THE ARCHIVE: The knowledge capital of nations
Knowledge has become the key source of wealth at an organisational and indeed a national level, and enterprises are in danger of undermining their future success by focusing exclusively on financial assets in their accounting procedures. Leif Edvinsson describes the global transition towards an economy based on intellectual capital assets, and calls for organisations to recognise the importance of adopting an IC-based approach.

CASE STUDY: KM at Bevan Ashford
Successful knowledge management is a firm-wide phenomenon, characterised by a sharing and learning environment and reinforced by the active involvement of management, fee-earners and support departments. Heather Robinson assesses how far Bevan Ashford has come in its KM journey, and how professional support lawyers in particular have helped in developing a knowledge culture that wins and retains clients.

Consulting and in tegration spending on the increase
Revenues from IT professional consulting will rise six per cent in 2003, and nine per cent from integration services, according to a report by analyst organisation Yankee Group.

Majority of companies opt for single provider
Over two-thirds of end users prefer to buy IT products and services from a single, large provider, rather than those that partner with systems integrators and independent software vendors (ISVs), according to a survey by Merrill Lynch.

Travel fears offer boost to virtual-meeting companies
Fears surrounding air travel since the start of conflict in the Gulf and a perceived increase in the risk of terror attacks have boosted the fortunes of virtual-meeting companies.

KM global update
All the latest knowledge-management news from around the world

KM industry news
Updates on the latest product releases and industry developments